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OE reference number(s) comparable with the original spare part number:
Sometimes parts don't fit, or you simply change your mind — we understand. That's why we make returning items as simple as possible. You can return products within 30 days of delivery if they are unused, unfitted, and in their original packaging.
If your item is faulty, we'll be happy to arrange a refund or exchange.
You have three easy options:
* Keep your Proof of Return safe — without it, we may not be able to verify your claim.
Note: Refunds are processed by head office only, not in-branch.
Once received, we'll process your refund to your original payment method.
If you'd prefer, we can arrange collection. This may incur a charge unless the item is faulty or we made an error.
We aim to process all returns within 14 working days.
Enjoy fast, reliable delivery across the UK mainland, completely free when you spend £50 or more.
Order online and collect parts same day from any of our West Midland’s branches, with no extra cost.
Shop with confidence knowing you have a full 30 days to return unused items in original packaging.
We work with over 70 trusted suppliers to bring great value car parts without compromising quality.